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Privacy Policy

Last updated: October 2026

1. Information We Collect

We collect information you provide when booking a service, creating an account or contacting us. This may include your name, phone number, email address, service address, booking details and photos you choose to share.

2. How We Use Your Information

  • Process, schedule and manage your service bookings
  • Communicate with you about appointments, estimates, payments and support requests
  • To send service updates and notifications
  • To improve our services

3. Information Sharing

We do not sell your personal information. We share only the details needed with assigned service professionals, payment providers and trusted technology partners to fulfil your request and operate our services.

4. Data Security

We use appropriate administrative and technical safeguards to protect your personal information from unauthorised access, alteration, disclosure or loss.

5. Your Rights

Subject to applicable UAE law, you may ask to access, correct or delete your personal information, or raise a concern about how it is handled, by contacting us.

6. Contact Us

For questions about this policy or how we handle your personal information, please contact us using the details below.

  • Email: info@powerfix.ae
  • Phone: +971568007887

Delete your account and data

You can ask us to delete your account and personal data at any time, in the app (Profile → Delete account) or without the app by WhatsApp, email or phone.

How to delete your account, and what we delete